The VIP Team


Cyndi Picano

Cyndi is the owner and head dog trainer at VIP.  She has over 20 years of pet care experience, professionally and personally.  “I am passionate about enriching dog’s lives.  Training, socializing, exercise and mental stimulation are all key components in maintaining a healthy, happy dog, which is why I created services to meet these specific needs.  I completed a dog obedience training program, and was fortunate to fine tune my training skills by participating in a dog training shadow program with world renowned trainer, Tyler Muto.  I have spent numerous hours researching, attending workshops and shadowed other trainers, along with working hands on with animals for the last 20 years in an effort to understand our pets and obtain tools to communicate and modify behavioral issues.  It is so rewarding to be able to help a dog achieve a well balanced state and become a great canine citizen in the community”.

“I feel blessed to have the Best Job in the World! 

Our team is comprised of compassionate professionals who care deeply about meeting the needs of the dogs we care for!

Meet the VIP Team


Johanna Steinz

Johanna joined VIP in the spring of 2014.  Originally from Germany, she now happily calls North Carolina home.  She is awesome with dogs.  Her leadership abilities and caring nature creates a strong bond with the dogs in her care.  She is a wonderful PlaySkool coordinator and truly loves engaging with the dogs and all dogs naturally respond happily to her.  We are so happy to have her on our team.


Stephanie Haynes

Stephanie joined VIP in September of 2016.  She is a fantastic dog handler and Pack Hikes are her specialty.  Working and owning equestrians all her life has perfected her ability to handle multiple dogs with ease, and her leash manner skills are exceptional.  She is truly a wonderful caring person and we are so fortunate to have her.  She is a true asset to the VIP team.

Thomas Renzi

Tom joined VIP in early 2019.  He has a genuine caring way about him and the dogs can feel it.  He is a dedicated Walker and PlaySkool coordinator.  His ability to engage with the dogs is amazing and all the dogs are always very comfortable in his presence.  The dogs love working with him.  He is a fine asset to our VIP team.

What’s Next?

Press the button here to continue onto our booking page and give your dogs the VIP experience!

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