The VIP Team


Cyndi Picano

Cyndi is the owner and head dog trainer at VIP.  She has over 20 years of pet care experience, professionally and personally.  “I am passionate about enriching dog’s lives.  Training, socializing, exercise and mental stimulation are all key components in maintaining a healthy, happy dog, which is why I created services to meet these specific needs.  I completed a dog obedience training program, and was fortunate to fine tune my training skills by participating in a dog training shadow program with world renowned trainer, Tyler Muto.  I have spent numerous hours researching, attending workshops and shadowed other trainers, along with working hands on with animals for the last 20 years in an effort to understand our pets and obtain tools to communicate and modify behavioral issues.  It is so rewarding to be able to help a dog achieve a well balanced state and become a great canine citizen in the community”.

“I feel blessed to have the Best Job in the World! 

Our team is comprised of compassionate professionals who care deeply about meeting the needs of the dogs we care for!

Meet the VIP Team


Johanna Steinz

Johanna joined VIP in the spring of 2014.  Originally from Germany, she now happily calls North Carolina home.  She is awesome with dogs.  Her leadership abilities and caring nature creates a strong bond with the dogs in her care.  She is a wonderful PlaySkool coordinator and truly loves engaging with the dogs and all dogs naturally respond happily to her.  We are so happy to have her on our team.

Ashley DeCusati

Ashley joined VIP in June of 2019.  She is a fantastic PlaySkOOL coordinator and dog handler.  Prior to joining VIP, Ashley has worked in dog day care facilities over the years overseeing 15, to as many as 40 dogs at a time.  With that type of background, she truly excels in our small (4-6 dogs) PlaySKOOL Class size, and naturally engages with all the dogs.  She is a caring person and truly loves what she does.  She is tremendously talented and we are so very fortunate to have her on the VIP team.

Sydney Aldridge

Sydney originally joined VIP in mid 2018.  After 6 months with us, she had a terrific opportunity out of state on a internship assignment.  After successfully completing her internship, she returned to the VIP Team in September 2019.  Sydney has a Zoology Degree and loves working with all animals.  Her excellent Leash Manner skills exude a quiet confidence that the dogs instinctively know.   Her passion is to bring out the very best in the dogs she works with, which is perfectly in line with what our mission is at VIP Pets.  Needless to say, she truly is a perfect fit on our Team and we are so lucky to have her back with us.

What’s Next?

Press the button here to continue onto our booking page and give your dogs the VIP experience!

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