New Client Registration
Existing Client Login
Dog Training Services
please call to set up a session
Dog Walking Services require 24 hours notice and our walks are done Monday - Friday between 9:30am & 5:30pm.
Our 1 hour Nature Pack Hikes are done on Mondays, Wednesdays and Fridays & pick up is between 9:30 and 10am
Doggie Adventure Day Trips are on Thursdays and pick up is between 9:30am and 10:30am
Puppy Play Group are on Tuesdays pick up between 9:30 & 10
VIP Pet Services always wants the scheduling process to be easy so below is Log In button for Existing Clients and instructions to schedule pet visits.
**New Customers click on the button to register with us only after we have set up a consultation appointment to meet.
Click My Schedule
Click Blue +Request Service button
Select Single Visit, Ongoing or Multiple Days
Submit: This is the button to submit your schedule request. After clicking request, it will place your visit on your "My Schedule page". You will receive notification email of your booking. All email notifications are set to go out at 7pm daily. If you need a visit in the same day enter visit in system and follow up with call to 704-875-8341.
VIP Pet Services Policies
Reserving a Booking & Profiles
Clients must use the online system to book their visits. We also require that you make sure pet profiles are up to date and complete. The information in the system is what we rely on for the most up to date care instructions for your pet(s).
We require 24 hours notice to book a Dog Walking Visit during the weekdays. For If you do not give us said notice, a $5.00 per visit applies to all visits that do not meet notice requirements.
Two (2) copies of keys are required. If client does not provide two (2) keys then we will make a copy and a $5.00 fee will charged.
In order to best service you our cancellation policy is as follows:
Dog Walking Contract Visits: 24 hours notice to cancel and must be done on our online system or by phone. If 24 hours is not given then we will charge for the original visit.
We require a credit card to be on file in our online system. New Customers are required to pay at the date of the consultation for 1st booking.
Dog Walking Contract Visits are charged the beginning of each week. Dog Training sessions will be charged before day before 1st session for package or individual session.
An additional $5.00 will be charged per visit for the day of holiday.